Ordering and Availability
All change at Barefaced Ltd!
Over the past year our business has been going through vast change - due to high demand and increasing overheads we realised we had to change the business model to be able to keep up with orders. The key step to this was no longer outsourcing the woodwork side of things and doing everything in-house from raw sheet of plywood to finished product. Thus in February 2012 a CNC machine arrived at our business unit and with my ever positive 'can do' mentality I thought we'd have complete cabs coming out of the other end of the production line within weeks. Big mistake, big, huge! By May 2012 we finally had new cabs reaching completion.
So firstly, my sincere apologies to every customer in the queue who has had to wait weeks or months longer than expected. Secondly, thanks for hanging on and sticking with us - your cab will be worth waiting for! The production line in our 'micro-factory' started running as planned but rather slowly in May and over the subsequent months it's gradually sped up. The new construction process is pretty awesome - much more efficient yet includes a whole load of incremental improvements on the designs, making the cabs even stiffer and stronger than before. By January 2013 we were building cabs fast but the orders are coming in fast, so even now in late March 2013 the current wait for new orders is around 8 weeks and past orders are having to wait longer whilst we catch up with the backlog.
Many many thanks to all our customers for being so patient! We're doing everything we can to speed the process and are also looking at larger premises and extra staff to allow us to match demand and hopefully sooner rather than later no longer have a queue of orders.
Ordering
To place your order either place a deposit using the "Buy Now" button on the product pages, get in touch via the contact form or email barefacedbass@gmail.com - if you place a deposit with us we will ask all the usual questions afterwards to make sure it's the right cab for you. In the event that we believe another of our models would suit you better, or you change your cosmetic leanings, then we can easily change the order - and if we believe that none of our cabs will be right for you then we'll refund your £100 deposit in full.
Options and accessories
As standard all the cabs come with powder-coated black steel grills, metal corners and rubber feet, however you can choose to have a silver cloth grill for an additional surcharge. All 8 ohm cabs have two parallel speakons, all 4 ohm cabs have one speakon, apart from the '69er which has two speakons (for your huge valve amp rig as SVTs run down to 2 ohms).
We also supply 1m speaker cables, wired Speakon-Speakon or 1/4"jack-Speakon for £12. Our Speakons are 2 pole and thus wired 1+/1-. We can also supply cables which require 4 pole Speakons for bridged amps (wired 1+/2+) for £15 each or series cables (one amp end speakon, two cab speakons, for making two 4 ohm cabs into an 8 ohm load or two 8 ohm cabs into a 16 ohm load) for £20 each.
Finally we're about to start selling our new IsoWedge blocks, which allow you to mechanically isolate your cab from hollow stages, tilt your cab up when you're standing very close to it, and still place your amp on top of the cab when tilted without it sliding off. Price TBA.
Availability
Current models - Compact / Midget / Super Twelve / Big Baby / Big Twin / Dubster / Super Fifteen / '69er
Due to high demand our production queue is currently 6-8 weeks long. We thus prefer to take a £100 deposit to reserve a cab and then the balance before shipping. When we do have models in stock we will state this availability on our Facebook page and Twitter feed - please befriend/follow us if you'd like to keep up to date on all Barefaced news.
Future models - Guitar / PA / Hi-Fi / Studio
These will take as long as it takes to get them right! If you're curious then let us know.
Payment
We accept payment by direct bank transfer in Pounds Sterling (GBP), Euros (EUR), US Dollars (USD), Canadian Dollars (CAD), Australian Dollars (AUD), Danish Kroner (DKK), Norwegian Kroner (NOK), Swedish Kroner (SEK) and Swiss Francs (CHF). If you wish to pay in foreign currency please contact us for our current prices as they change with exchange rate movements. In the event that the cab you desire is not in stock we ask for a £100 deposit with the balance due before shipping. We can also accept payment via PayPal which gives you the option of using credit cards but this does incur extra charges (we accept deposits through PayPal at no extra charge).
Pricing
We would love to make these cabs less expensive but we believe in paying the extra to use the best quality components and the ultra-lightweight but very stiff cabinets take a long time to build. Furthermore all our cabs are hand-built here in the UK rather than mass-produced overseas by lower paid workers. Fortunately because we don't go through the retail network these speaker cabinets can be sold at a reasonable price, roughly half what you'd have to pay to get a similar performance speaker through a conventional retailer.
Don't compare these speaker cabinets with equally small or light ones - compare them with what they could replace!
Postage and packing
UK postage and packing is charged at a flat rate of £30 for small cabs (Compact/Big Baby/Midget) and £60 for large cabs, i.e. the ones with wheels (Big Twin/Super Twelve/Dubster/Super Fifteen/'69er).
A surprisingly large proportion of our cabs go overseas - as standard we ship all over Europe for just an additional £30, and consequently we're pleased to have a growing presence across the European Union.
We are now shipping all our models to the USA and Canada. The $ (USD & CAD) prices including all shipping and handling charges to the lower 48 states, or most of Canada (by population!) are as follows (these prices include neo surcharges):
Midget = $890 (+$60 for silver cloth)
Midget T = $1030
Compact = $990 (+$60 for silver cloth)
Super Twelve = $1315 (+$75 for silver cloth)
Super Twelve T = $1460 (+$75 for silver cloth)
Super Fifteen = $1560 (+$90 silver cloth)
Big Baby T = $1270 (+$60 for silver cloth)
Big Twin T = $1800 (+$90 for silver cloth)
'69er = $1600 (+$90 for silver cloth)
Dubster = $1560 (+$90 silver cloth)
We are also shipping all our models to Australia. The AU$ (AUD) prices including all shipping and handling charges are as follows:
Midget = $990 (+$60 for silver cloth)
Midget T = $1100
Compact = $1100 (+$60 for silver cloth)
Super Twelve = $1460 (+$75 for silver cloth)
Super Twelve T = $1570 (+$75 for silver cloth)
Super Fifteen = $1620 (+$90 silver cloth)
Big Baby T = $1400 (+$60 for silver cloth)
Big Twin T = $1900 (+$90 for silver cloth)
'69er = $1650 (+$90 for silver cloth)
Dubster = $1620 (+$90 silver cloth)
And the NZ$ (NZD) prices including all shipping and handling charges are as follows:
Midget = $1250 (+$60 for silver cloth)
Midget T = $1400
Compact = $1400 (+$60 for silver cloth)
Super Twelve = $1900 (+$75 for silver cloth)
Super Twelve T = $2050 (+$75 for silver cloth)
Super Fifteen = $2100 (+$90 silver cloth)
Big Baby T = $1800 (+$60 for silver cloth)
Big Twin T = $2500 (+$90 for silver cloth)
'69er = $2200 (+$90 for silver cloth)
Dubster = $2100 (+$90 silver cloth)
If you're outside Europe, North America, Australia or New Zealand then please contact us for shipping weights/dimensions so you can calculate the shipping cost. Please note that we will not offer refunds on international shipping should you choose to return your cab within the one month trial period - however over the past couple of years we have got rather good at working out if a cab is right for you, so returns are becoming less and less common.
Local collection
If you live near Brighton you can arrange to collect your cab rather than have it couriered. Please contact us to arrange a mutually convenient date and time. If we have the relevant models in stock then you're welcome to come and try some cabs before making a decision but we stand by our belief that the only way of truly finding if a cab works well for you is to try it with your band making a load of noise! We can't give people all day to try cabs here in quiet conditions because we have noisy machines which need to run to manufacture more cabs, so can only pause the machines for a reasonably short while - however trying a cab against the background noise of a CNC router probably more closely represents gig conditions than a quiet showroom would...
Trial period and returns policy
We offer a ONE MONTH trial period from your date of receipt of the cab until your date of returned postage - no trying these cabs in a shop and finding out they don't work on the gig. Use the trial period to give your cab a true workout so you can be confident it will provide you with tone and volume for years to come. When testing your cab bear in mind that the acoustics and environment (like a cranked up Marshall stack next to it) will have a significant affect upon your judgement. Also bear in mind that if you have been using the same rig for a long time your brain will be pre-programmed to pick that sound of noisy mix with ease - it will take you some time to lock onto your new sound (weird psychoacoustics that affect us all).
However, should you find your purchase unsatisfactory in any way you have the right to return your cab undamaged for a full refund of both your purchase price and the outbound postage and packing charge. Please retain all the original packaging and do your best when repacking to ensure the cab will survive the return journey - if the cab is damaged due to inadequate protection you will be liable.
Unless you prefer to arrange an alternative method, returned cabs will be collected by Fedex and the cost deducted from your refund. Our smaller cabs cost only £15 to return to us, our larger cabs £25.
Manufacturer's warranty
We cover your Barefaced loudspeaker system against any defects in construction, parts or performance for three years from the original shipping date, to the original owner. If you are lucky enough to acquire a Barefaced cab secondhand then please contact us to register as an owner. We do not officially transfer the warranty from owner to owner because we cannot be sure whether the previous owner treated their cab in a manner befitting its loveliness but we do guarantee to provide good support in the event that your used Barefaced product develops any problems. The warranty does not cover damage due to any kind of abuse - please note that although our components are very tough they are not indestructible and any attempts to claim despite abuse are unlikely to be successful as it is relatively easy for an experienced technician to determine how a component was damaged.
Please feel free to demand extremely high SPL output from our products without fear of failure but do not waste your time trying to unscientifically find their limits, blown components are expensive to replace.
This warranty is voided by any attempt to modify, improve, or reverse engineer the speaker.
Intellectual property rights
Although we do not claim any of our current models contain features which are patent pending they are unique in many ways when compared to other speaker cabinets within the bass guitar amplification field. Any demonstrable theft of our intellectual property will face litigation.